Rent A Space Self Storage is committed to providing you with the highest level of service, so protecting your privacy are important to us.

Rent A Space Self Storage has prepared its Privacy Policies and Procedures in accordance with the Privacy Act to ensure your information is protected. We are committed to keeping your personal information confidential.

Collection of Information
We collect your personal information in order to provide you with the best quality customer service and access to our products and services. In addition, we may use your information to advise you of special offers from Rent A Space Self Storage.

The information we collect may include personal details such as your name, address, driver’s license number and credit card details. This information will be collected directly from you. Under our self storage agreement, you are required to inform us of any changes to your information. You are also required to provide personal details, including the name, address and telephone contact details of another person (your alternate contact person).

Information Security
We will ensure your personal information is kept secure and confidential. Your personal information will never be provided or sold to third parties or removed from our facility premises without your consent.

Only select employees of Rent A Space Self Storage who are authorised to handle your information will have access to your records. We will not retain any other information for longer than it is legally required, except with your consent.

Use of Information
The use of your personal information will be limited to:

• Verifying your identification
• To give access to our products and services
• Carrying out our business including research, statistical analysis, accounts management
• Fulfilling our legal obligations (e.g. disclosure to law enforcement agencies or law courts)

Access to Information
You have the right to request us to provide you with most of the personal information we hold about you. This right is subject to some exceptions, e.g. you may not obtain access to information relating to existing or upcoming legal proceedings. Your request will not be granted if it impacts the privacy of others.

Accuracy of Information
Rent A Space Self Storage is committed to the protection of your privacy. If you feel information we hold about you is incorrect, please email, write to us of visit our facility where your information is held and speak to the Facility Manager. We will take all reasonable action to ensure inaccuracies do not occur.

Your Authority
By storing with Rent A Space Self Storage, you consent to us maintaining, using and disclosing your personal information in accordance with the New South Wales Privacy Act.